NGU Repair Services

In this day and age everyone is accustomed to being reachable anywhere and anytime. But most people have had to deal with a broken or defective smartphone, tablet, laptop and desktop PC. Nobody wans to miss their device and wants it to be repaired as quickly as possible. This applies both to your company as privately at home. NGU Mobile has found the perfect solution for both types of users. NGU Mobile has two branches within the organisation who are taking care of these kind of repairs. For our business clients we have NGU Repair Business and for private or (small)business customers we have Repaircenter.eu.

               

Read more

NGU Refurbished

At the moment there are a lot of people who don't exactly know what a refurbished product means. Refurbished is a different meaning for the word polished or renovated. Especially the last couple of years refurbished smartphones are gaining popularity. This has to do with the increasing prices of the newest smartphones while "older" models have more than enough functionalities for the average user. Refurbishing a device happens in a consecutive serie of steps that need to be followed. All devices are subjected to a quality check when they arrive at our department. This is so we can judge if there are parts of the device that may not be functioning correctly and replace them. After that we check the software version of the device and completely update it to the latest version. Before the device is ready for sale we do a second quality check to make sure the device is 100% in working order. NGU Mobile International takes care of the refurbishment process as well as the sale of these revised smartphones. Business customers (resellers) can buy their refurbished smartphones at our wholesale store Mobilepartscenter.eu. Other business or private customers are referred to Renewhandy.eu.

            

Read more

NGU Wholesale

Are you a (repair) store looking for a reliable partner in the field of smartphone and / or tablet parts? Then Mobilepartscenter is the right option for your company. In addition to a wide range of parts and accessories, you can also purchase refurbished smartphones through Mobilepartscenter so that you can optimally serve all of your customers. With our years of experience in the Telecom industry in both sales and repairs, we have a good view of your needs as a (repair) shop. We sell high-quality products with fast delivery, excellent after-sales and market-based prices (including volume discounts per product group).

Read more

NGU Warranty & Insurance

Good service and aftersales are both top priorities at NGU Mobile International. Because we have our own technical department, we can do the repair on all smartphones ourselves. This means you only have direct contact with us and no other company intervenes. This allows us to offer a fast service and the quality of our repairs are always at the same high level. At Renewhandy we also offer the possibility to purchase devices with additional insurance for 1 or 2 years. If you already have devices in use and you want to insure them, you can do so for a maximum of 3 months after purchase. The repairs for devices with external damage or complaints that are within the insurance are also handled by our own technical service.

Read more

NGU Automation

As a company, we want to grow continuously and develop ourselves on different fronts. That is why we have chosen to automate more and more processes within the company. At the moment, two systems have been put into operation within NGU Mobile International. For example, we have our own sign in and registration system for repairs and / or warranty claims. All of our business relations can use this system as required and thus always have a clear overview of their repair history. In addition, we have our own 'Device Information Online Report' or DIOR system. DIOR has been developed to simplify and automate the refurbishment process. Via DIOR you can always generate a clear overview of the registered refurbished devices and new devices that still have to be refurbished. Both systems have a variety of functions built in and are continuously provided with new updates.

                            

Read more
Experience

15 years of experience in the Telecom industry with specialized staff within all departments.

Own repair department

Our own repair department ensures a fast and high quality warranty/repair solution.

Worldwide network

We offer our services to private and business customers all over the world.

Large stock available

We have our own stock including refurbished / second-hand smartphones, accessories and (repair) parts.